Tip Of The Day - Remembering The Details
Are you in the habit of taking notes when talking to your clients? If not, you might want to since it is very easy to forget the details of what someone else tells you when you are being told many things at the same time. Impress your clients by keeping a clipboard with a yellow legal pad for note taking with you and make sure you use it. Before you part, review your notes with your clients. This will give you one last opportunity to find out their true needs and desires and will go a long way in showing them you really are listening to what they have to say.
